How we make Textio

These principles guide our work. When you set out to invent a new kind of software—and a new kind of company—one day you’ll come to work and find that you don’t know how to do something. You’ll meet a new kind of problem that you’ve never solved, or start a conversation that you don’t know how to have, or discover a need for something that’s never been made before. For Textios, these are days that we love. We meet these challenges together, by acting on a shared set of principles. It’s what makes us a team.

otter

Lead with curiosity

Lead with curiosity

We love to ask and listen, because the most enduring innovations arise from real human needs. We embrace ambiguity, since the strongest ideas are rarely the easiest or most apparent ones. We challenge our own assumptions, knowing that meaningful change comes when we open our minds together.

We love to ask and listen, because the most enduring innovations arise from real human needs. We embrace ambiguity, since the strongest ideas are rarely the easiest or most apparent ones. We challenge our own assumptions, knowing that meaningful change comes when we open our minds together.

dolphin

Leave no one behind

Leave no one behind

At each step of our journey, we work to become more inclusive and nurture a sense of belonging for everyone on our team: it’s the key to unlocking our greatest potential. We seek out and lift up authentic perspectives, not just convenient ones; we can all be our whole selves with each other. We continuously create—and invest in—opportunities to diversify our leadership, our teams, our communities, and our culture.

At each step of our journey, we work to become more inclusive and nurture a sense of belonging for everyone on our team: it’s the key to unlocking our greatest potential. We seek out and lift up authentic perspectives, not just convenient ones; we can all be our whole selves with each other. We continuously create—and invest in—opportunities to diversify our leadership, our teams, our communities, and our culture.

bee

Learn by making

Learn by making

We build early, rather than waiting for the perfect solution to reveal itself; we need to see how stuff works. We experiment often, confident that a truly sound point of view will only get stronger when we test it. We’re partners in creativity: our best work grows in the space we make for each other’s ideas.

We build early, rather than waiting for the perfect solution to reveal itself; we need to see how stuff works. We experiment often, confident that a truly sound point of view will only get stronger when we test it. We’re partners in creativity: our best work grows in the space we make for each other’s ideas.

butterfly

Lean into the details

Lean into the details

We’re artisans of quality, viewing every decision in the light of how it contributes to the whole. We choose with intentionality, seeing the impact of our actions and owning the trade-offs. We strive to fill the gaps, knowing that all the little things add up to more than their sum.

We’re artisans of quality, viewing every decision in the light of how it contributes to the whole. We choose with intentionality, seeing the impact of our actions and owning the trade-offs. We strive to fill the gaps, knowing that all the little things add up to more than their sum.

elephant

Listen to the loop

Listen to the loop

We map out our path to success, so that for each goal attempted, we’ll know when we’ve reached it. We measure our progress and act on the outcomes; we’re accountable to the visions that we create. We launch, we learn, we celebrate, and then we go again: further, together.

We map out our path to success, so that for each goal attempted, we’ll know when we’ve reached it. We measure our progress and act on the outcomes; we’re accountable to the visions that we create. We launch, we learn, we celebrate, and then we go again: further, together.