What makes Restoration Hardware job descriptions stand out?

Feb 28, 2017

Senior Director of Communications and Data Insights

A couple weeks ago there was huge internet uproar over “The Couch.” The couch in question was the “Peggy Sofa” sold by West Elm. Was is the operative word here, because last week West Elm pulled the couch from stores and online.

Home furnishings is a crowded market, and in order to avoid these public flubs, you must hire the best. We wanted to know if there were other furniture retailers that are betting on good hiring as a differentiator.

We looked at the Textio Index to see how major furniture chains stacked up on hiring. While Williams-Sonoma (West Elm’s parent company) scored a 44 and Pottery Barn scored a 15, one company had 15 points higher than the next best furniture store: Restoration Hardware with a score of 59.

Textio Scores: Home Furnishing Stores, February 28, 2017, Textio Scores are computed from ongoing analysis of more than 50 million job posts and their associated hiring outcomes. Find your Textio Score free at textio.com. Restoration Hardware: 59, Williams Sonoma: 44, Crate & Barrel: 35, Pier 1 Imports: 28, Pottery Barn: 15

While Restoration Hardware still has a way to go before they hit a 90+, they are at the front of the pack as far as crafting their job posts. We looked at their job listings and something immediately stood out, they follow the advice from “How to Write Your Best Job Post Ever, Part 3” very closely. Look at how they balance “We vs You” statements, in this part about their company values:

We value innovation, taking risks and boldly going where no company has gone before. We believe you're either striving to get better or allowing yourself to get worse - there is no such thing as staying the same. The power of innovation comes from leveraging the creative minds and spirit of all our people, at all levels of the organization. We embrace those people who have the courage to put forth new ideas and breathe new life into our company. Innovation is at the core of what we do.

Below, you can see Restoration Hardware has a strong equal opportunity statement. Jobs with strong equal opportunity statements fill an average of 10% more quickly than jobs without them:

Restoration Hardware is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.