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Sep 24, 2024
Manager enablement software gives talent leaders a fresh approach to helping managers coach their teams and give high-quality feedback
Today at HR Tech 2024, Textio for managers debuted to make it radically easier for talent leaders to enable managers to coach and develop high-performing teams.
Available on textio.com, managers can confidently give clear and actionable feedback to every employee faster than ever before.
Textio’s latest performance feedback report found that high-performers consistently get the lowest-quality feedback, and it’s worst for high-performing women. In an analysis of 23,000 performance reviews from more than 250 U.S. organizations, Textio found strong patterns of bias across the feedback managers give. When some groups of employees systematically get lower quality feedback, they continuously lose out on opportunities to grow, ultimately impacting the growth of the business.
Today organizations are spending more than $350B globally on corporate trainings to try to solve this problem. Unfortunately, the data shows these trainings aren’t working. The only way to fix feedback at scale is to support managers with software that coaches them in real-time.
"Managers keeping telling us that giving feedback is one of the most stressful and time-consuming parts of their job. It’s also really important to get right; low-quality feedback makes employees 63% more likely to quit within a year,” said Jensen Harris, co-founder and CEO of Textio. “Textio gives talent leaders a scalable alternative to those expensive and ineffective manager trainings. HR can easily equip every manager with the feedback and coaching tools they need, in the moments they really need them, to ensure every employee has the opportunity to develop and deliver results.”
Textio for managers debuted with several features including:
Enable managers to develop high-quality feedback fast with Textio AI
On average, managers spend 210 hours a year writing performance reviews that most employees find useless. Whether managers are creating performance reviews or running coaching sessions for just-in-time feedback, they can use Textio AI to refine their thinking and create clear and actionable feedback for everyone on their team.
Over the past decade, Textio has delivered groundbreaking technology for HR leaders. The company was the first to show that the language used in job posts can predict hiring success and, later, Textio became the first to market with purpose-built AI for HR. Talent leaders trust Textio’s purpose-built AI because it’s trained on real performance reviews and feedback outcomes. This ensures every manager isn’t just generating words faster, but delivering higher quality feedback overall.
In the first year of using Textio, Velera helped their managers improve feedback quality by 67% and cut feedback writing time in half.
Remove bias and reduce risk before feedback is given
HRBPs spend hundreds of hours a year on manual document reviews to try to spot problematic feedback and reduce business risk before it‘s given. Yet catching every instance of problematic feedback at scale is nearly impossible for already stretched talent teams.
Built on more than a decade’s worth of bias research and product innovation, Textio helps talent leaders remove gender, racial, and age bias from the coaching and feedback process, so their organization can grow and retain top performers.
Help managers improve tone and directness to land feedback the first time
Indirect and ambiguous feedback makes it confusing for employees to understand what needs to change, making them 29% more likely to quit. Talent teams know managers are struggling to strike the right tone and level of directness in the feedback they give, but it can be difficult and time-consuming to continuously help managers prepare to land their feedback.
With Textio, managers get real-time guidance that helps them strike the right tone, with empathy and directness, so they can feel confident their feedback is clear and will help employees start, stop, or continue the right behaviors.
Reduce management busywork with team feedback organized in one place
Today managers are struggling to keep track of their team’s information, relying on disparate documents they manually update to track employee conversations and notes.
Textio helps managers reduce busywork and streamline the coaching process with employee profiles that organize all the feedback they’ve been given, including auto-generated feedback titles and summaries that help automatically track employee progress.
Get detailed reporting insights on Textio usage and changes in feedback quality
Talent teams audit attendance trackers to see which managers have shown up for management trainings, but they can’t see how these trainings are being applied after the fact.
Textio gives talent teams exportable reports outlining the number of risks and feedback quality issues found, along with how these issues were addressed by Textio and how much time was saved in the process. This helps direct future audits and trainings based on how feedback quality is improving across your organization and who is and isn’t using Textio to improve.
For HR Tech attendees, visit booth #7525 this week to receive a special demo and get limited-edition feedback swag from the team at Textio!
