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Why using ChatGPT to write performance reviews is a no-go

Managers take note: You might be wondering if it's okay to use ChatGPT for writing performance reviews, and understandably so.

Organizations increasingly rely on AI tools like ChatGPT for various tasks, and exploring their application in crafting insightful and effective performance reviews can save you time in the evaluation process.

However, ChatGPT really isn't the best option. Here's why.

ChatGPT and similar general large language models work by predicting words based on statistical patterns.


They don't really understand what they're writing; they just regurgitate phrases they've learned from the internet - which happens to be filled with biased content. It's like a fancy word generator but not exactly the "brightest" tool in the shed. And you'll want a better tool when it comes to something as crucial as writing performance reviews for your team. In fact, you absolutely need it.

Data Privacy

Additionally, data privacy is super important in generative AI, especially with big models like ChatGPT.

Like I mentioned, these models generate text that mirrors the patterns and content they were trained on. However, this also raises big privacy worries. A key problem is the chance of revealing sensitive data from the training data, which could accidentally be revealed in the generated content.

Even when trying to anonymize the data, there's still a chance of re-identification, putting people's privacy at risk.

Protecting data privacy is essential to building trust with users and stakeholders and following rules like GDPR and CCPA. Making data privacy a top priority means respecting people's rights and supporting the ethical and responsible progress of AI technologies.

Thankfully, there are other options out there. You just need to know what to look for and how to use them safely. We've covered all the dos and don'ts of using generative AI for performance reviews before, so it's worth checking that out. Your team deserves a more thoughtful approach to feedback than what ChatGPT can offer.

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After all, this isn’t about just any performance — it's about theirs.

If you're interested in using a purpose-built tool for writing actionable and effective performance reviews for your team, you can try out our free trial for Textio Lift.

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